Serious Trouble with Kingston Flash Drive

Asked By 600 points N/A Posted on -

I am having two types of problem with my Kingston 16 GB flash drive:

1. When I connect my flash drive to my DELL laptop then its causing my pc to restart immediately.

2. Showing that the folders are empty but there was at least 4 GB data in my flash drive in multiple folders.

I have more then one flash drive and not having such kind problems with them. I can’t try to format the drive because many important documents left there. I don’t want to loose any of that data. Please give me a solution and don’t tell me that it has completely damaged.

Best Answer by derrick andrews
Best Answer
Best Answer
Answered By 0 points N/A #111964

Serious Trouble with Kingston Flash Drive

  • If your computer restarts when the flash drive is inserted into the USB port then your flash drive may have infected with some virus. The virus in the flash drive may have using the auto play feature to run some programs which may be causing your system to crash which will result in the automatic restarting of your system. If you want to get back the data in your flash drive then you may need to scan your flash drive with the latest version of some good anti virus software.
  • So you can try the following steps to recover the data from your flash drive. To insert the flash drive in your PC you will have to disable the auto play feature of your computer. For disabling the auto play feature you can select the start button and then you can type the word gpedit.msc and then you can press the enter key on your computer. So this will open your group policy editor on your computer. After that you can select the administrative templates. Then from that you can select all settings and then from the available list you can select the turn off auto play. You can then click on the edit policy setting link and then select the radio button to enable. Then from the options you can select the all drives in the drop down list and then you can click ok to apply the settings. This will turn off the auto play function, so now you can insert your pen drive into the USB port and check whether the problem exists. If your computer is not restarting after inserting the pen drive then you can scan your pen drive with the latest version of an antivirus software to find the infected files on your flash drive. After that if the infected files are not important for you then you can delete the files using the antivirus. Please be careful while deleting the virus, because deleting the virus using the antivirus may delete all the infected files and you may lose your important data.
  • If you want to back up the data then you can open your pen drive by typing the drive letter of your flash drive in the address bar. This will open the drive and you can copy your important data. Please don’t open your flash drive by double clicking on the drive in your computer. This will easily make your computer to get infected by the virus on your flash drive.
  • If your flash drive does not have any virus then the problem can be some other thing. You may insert the flash drive in some other computer and check whether it is working properly. You can also insert the flash drive in other USB ports of your computer and check whether the problem exists.
  • You can also update your USB drivers by selecting the start and then you can select the control panel. From the control panel you can select the device manager. There from the list you can select the USB and then right click and select update driver.
Answered By 0 points N/A #111965

Serious Trouble with Kingston Flash Drive


Hi Brayn,

This may help to your problem.

Maybe your flash drive is infected with virus. I recommend you to install a USB Disk Security. This provides protection against any malicious programs trying to attack via USB drive. It delivers high level of protection against theft and accidental disclosure of confidential data, and prevents unauthorized persons from stealing your data. This light and easy to use solution is compatible with other antivirus software and doesn't slow down your computer at all.

Answered By 590495 points N/A #313229

Serious Trouble with Kingston Flash Drive


If your computer restarts automatically once you connect or insert your USB flash drive, try checking your computer using the System File Checker utility. To do this, press the Windows key + R to bring up the “Run” dialog then type without quotes “cmd” then hit Enter. In the command prompt window, type without quotes “sfc /scannow” then hit Enter.

Insert your Windows setup CD or DVD when you are prompted then continue. Wait until the process is complete. When it is finished, close the command prompt then restart the computer. After booting, connect your USB flash drive again then see if it works. If this doesn’t work and the computer still restarts, try checking the contents of the flash drive in Safe Mode.

Restart your computer then press F8 before the Windows logo appears. In “Advanced Boot Options” screen, scroll down and select “Safe Mode” then hit Enter to boot the computer. Once you are logged in, connect your flash drive then try if you can copy all its contents to your hard drive. Once all files are copied, restart your computer and boot normally then format the USB flash drive.

Once the flash drive is formatted, copy the files back to the flash drive.

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