Roxio BackOn Track 2007 to 2011

Hello,
I use a net book. It had Roxio BackOn Track 2007 version. This software has created a new version copy, in 2011. I am now trying to recover those systems, with this new state copy but a serious error occurred
Saying: It´s not possible to start the service, because is disabled or doesn´t have devices associated to it. Even though, it was enable adjusting windows XP Home edition (comes with net book) sp3 32 bits what can I do?
Is there a way to save the state copy (19/01/2010) to another disk and install a new version of the software, and then recover the state copy with the new version?
What extension the file has, what directory this is in? Please, can anybody help me? Thanks.I attach the image of the error. Please help me
