Oracle Hyperion Smart View for Office, Fusion Edition error

Oracle Hyperion Smart View for Office, Fusion Edition error

The error message could be misleading when this error also occurred. At that time the Internet Explorer time out settings does not cater for larger operations.

Internet Explorer shows a KeepAliveTimeout value for one minute along with an additional limiting factor (ServerInfoTimeout) for two minutes. This is by default.

If you want to learn more, then visit:

https://support.microsoft.com/en-us/help/813827/how-to-change-the-default-keep-alive-time-out-value-in-internet-explor
https://support.microsoft.com/en-us/help/181050/internet-explorer-error-connection-timed-out-when-server-does-not-resp

Solution:
There is a recommendation for you. A backup of the registry is done for making any amendments. With the assistance of your Systems Administration group, you may follow:

1. On your system, update / add the registry key:

Open the Registry, Start > Run > Regedit.

2. Locate the following section: 

[HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings] 

3. Create the following new DWORD keys with decimal values:

ReceiveTimeout=480000

KeepAliveTimeout=180000 

ServerInfoTimeout=180000

The ReceiveTimeout setting is 8 minutes.

·         The KeepAliveTimeout and ServerInfoTimeout settings are 3 minutes.

·         Set these to greater than the longest running request.

4. Restart the machine.