NetZero Software Does Not Install (Double Launch)

Asked By 10 points N/A Posted on -

For my Internet connection, I have decided to use NetZero as my ISP.

When I tried to install the starting software for NetZero, the error shown below keeps popping up.

I have tried to double-check whether NetZero is, indeed, already running, but the same error shows up even when I launch the installation for the first time.

How do I go about repairing this? Thanks, everyone! 

Problem Starting NetZero

The NetZero software is already running.

You must close the software before starting it.

Error Code: 02

Answered By 15 points N/A #100528

NetZero Software Does Not Install (Double Launch)


There are several troubleshooting steps you can do whenever you get this king of error:

  • First up, make sure your system meets the minimum requirements for NetZero:

                – if you're using Win xp, here are the requirements:              

                           – 800MHz or higher processor, 512 MB RAM,20 MB free disk space, 56k modem, Internet Explorer 7.0 or higher,  SVGA monitor with 800×600 resolution

  • Check if NetZero automatically starts in start-up:

                 –  look for the NetZero icon on your system tray

                 –  right-click the icon, click on options, and uncheck Launch NetZero when I startup my computer

This will ensure NetZero doesn't run automatically when you boot-up.

Hope that helps!

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