The customer management mailing software I need should be able to send alerts to my phone, save some mails as templates, automatically assign mail responses to my clients based on urgency and workload and it should be relatively cheap. Any idea?
Hallo Zdenek,
That will depend on the type of phone that you have. If you have a phone that is able to support Microsoft office then I will suggest that you try using the Microsoft office outlook that is pretty easy to configure. Or you can just install outlook express which works more like Microsoft office outlook.
Regards,
Nicke
Hello,
There are few companies who handle this kind of things for us. All you have to do is to buy their respective product and enter your data into it in order to make your customer relationship more easily. Some of them are:
1] Email Center Pro.
2] KANA customer experience management software.
3] Oasys Software.
Try this website named Desk.com here you have to buy service by signing up with a website.
