My Windows 7 computer won’t start up

Asked By Christian Santos 10 points N/A Posted on - 10/20/2011

Hello guys,

 

My windows 7 won't start up. What do I need t do? I don't want to delete files and programs because there are a lot of important files in my computer. Every time I open or start my computer it automatically go to system recovery option. I tried all the repair options in system recovery but still won't work. What should I do to be able to fix my computer? I really need your help on this. Thank you very much.

 

Christian

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• Question Category: Windows 7

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Answered By RArnold 0 points N/A #94627

My Windows 7 computer won’t start up

If you’ve tried all repair options in the system recovery environment of Windows 7 (including Startup Repair and System Restore) and it’s still now working, you can try Last Known Good Configuration. You can get to this by pressing F8 when the computer is started and it should be one of the options. If that doesn’t work, try going into Safe Mode. This is still one of the options when you hit F8 (the Advanced Boot Options). If it can go into Safe Mode, try and do System Restore from there and see if it helps. If System Restore fails, but you can get into Safe Mode, try and backup your files in Safe Mode then reinstall your operating system. If you can’t get into Safe Mode, then you may need to take the hard drive out, put it on a working machine as a slave drive then back up your files before reinstalling the operating system.

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Answered By lee hung 75 points N/A #94628

My Windows 7 computer won’t start up

HI Christian,

I will suggest that you trying booting your computer in safe mode, and while there you can execute the system restore utility to remove any program that you might have installed that is causing your system to malfunction. And to be on the safe side in future, ensure that you have created partitions on your computer so that all crucial data is stored on a partition that will not be affected when the computer may malfunction and need formatting. To partition, you simply type Computer Management in the blank field at start button, then choose Disk management. While there choose the current HDD and right click on it, then choose shrink volume. Specify the amount. You will now have a partition that you can store all your crucial information without the worry of losing it due to formatting.

Hope this helps.

____

Regards,

Lee Hung.

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