An error in the PDF Preview Handler for Vista

Asked By olivia.bha 70 points N/A Posted on - 08/27/2012

Hello,

My computer has Windows 7 (32 bit version) installed and when using Windows Explorer I receive the error message "This file can't be previewed because of an error in the PDF Preview Handler for Vista." In the preview pane. As far as I’m aware of there is an issue with Windows 7 (64 bit) when viewing PDF files using Windows Explorer.

I have removed Adobe Reader from my PC as by default it would open all PDFs but Adobe Acrobat 9 is still installed. This PC was purchased with Windows 7 (32 bit) installed so I am unsure why the error message is mentioning Windows Vista.

Can anybody help me solve this problem so that I preview PDF files?

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• Question Category: Windows 7

Answered By Carl Jack 10 points N/A #135178

An error in the PDF Preview Handler for Vista

Hello Olivia,

Note that there is a new Windows 7 64-bit operating system as well as a new version of Acrobat Reader (9.1). And it happens that there is a bug in the application. And therefore, if you attempt to preview a PDF file in Windows Explorer under Windows 7 x64 bit, you will see something like this:

The issue is usually occurs because Adobe registers the wrong preview handler. That still happens even though Microsoft explicitly documented the correct settings. To fix the issue, you will need to replace the incorrect registry value with the proper one.

Regards,

Carl

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• Posted on - 08/27/2012
• Question Category: Windows 7