My router says Connecting FOREVER

Asked By 0 points N/A Posted on -

I just want to know if my router is having a router problem.

I bought this new router which is Edimax BR 6314 (because it is cheap, I was enticed by its price). I am using a DSL of which my ISP said that we have a Dynamic IP. The store where I bought Edimax said that I can just connect the modem to the router and then all the PCs and there is no need for me to configure the router since it will connect to the Internet easily.

When I tried it, I can't connect to the Internet though the lights of both the modem and router both implied as if it is working well. Confusing because I can't connect to the Internet. So, another option, I have used the Edimax router CD and configured the router. But despite doing this, I still can't connect to the Internet. So, I pinged the router. Again, so confusing since it shows a 0% loss and good returns. So, I accessed the router IP and noticed that the status says "Connecting". Someone told me to release-renew but it still shows "Connecting" status.

Please help me how to solve this.

Answered By 590495 points N/A #83930

My router says Connecting FOREVER


The problem here is that the modem and the newly installed router are not communicating. Good thing that you do know what Internet protocol you should use, which is "Dynamic".

Most DSL uses PPPOE but some DHCP or Dynamic IP Address.

Before installing the new router (Edimax BR 6314), modem has to be turned off or it needs to be reset. This depends on what kind of modem you are using.

Check your modem if it has back-up battery. Most DSL Internet Service Provider uses MTA modem, this can also be used as digital phone modem.

If it does, call your ISP provider and have them reset the modem. In this step, the modem will recognize the newly installed router and the 2 equipment will be in sync.

After a modem reset, turn on the router and begin the installation. Or you may try to connect to the Internet since they mention that it should connect automatically.

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