My Lenovo ideapad u165 freezes

Asked By 10 points N/A Posted on -

I have an 11.6" HD Lenovo Ideapad U165 with AMD Athlon Neo K325 1.2 GHz, 2 GB DDR3 RAM and ATI HD4200 Graphics.  The laptop randomly freezes and there's nothing I can do.  I have to remove the battery then boot it up again.  Is this a memory issue or BIOS?

Answered By 0 points N/A #168165

My Lenovo ideapad u165 freezes


Dear Marilyn Creeves,

Your issue of your laptop freezing up can be resolved by one of the following two methods:
The first one is by updating your BIOS and other laptop drivers from the Lenovo official website:

The second one is by reinstalling your operating system (Windows) which may have been the cause of this freezing issue. Reinstalling the operating system can enhance the performance of your laptop.
Hope to be of help.

Best regards,

Don Muench

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