Mouse not working on my USB port

Mouse not working on my USB port

Hello Caneon,
 

There a lot of solutions for mouse not working like to update the driver, uninstall & reinstall driver, settings in mouse properties. I have here solutions for you. You can try any of the following solutions. Hope with this will resolve your problem.

> First, I suggest you to uninstall your mouse driver then reinstall it again. You are going to use shortcut keys in all solutions that I am going to give you. So with that, you can easily resolve your problem. Let's proceed now and follow these steps:

Step 1: Press the Windows key, -> select My Computer then press (shift + F10) and press G.

• The Computer Management dialog box will shows up.

Step 2: Select Device Manager tool using the cursor key, -> press Tab key once.

• Look for the Mice and other pointing devices, -> Select.

Step 3: On the Mice and other pointing devices press (Shift + Left cursor key) to expand.

Step 4: Select mouse driver and press (Shift + F10), -> press U key to Uninstall driver.
-After uninstalling the mouse driver, let's proceed now to reinstall the mouse driver.

Follow the steps below:

Step 1: Press Alt key then press A key to select Action tab.

Step 2: Press P key to Update Driver.

• The Hardware Update Wizard dialog box will open.

Step 3: Press Tab key to "Yes, this time only", press spacebar to select, -> hit Enter to continue.

Step 4: Then again hit Enter to continue.

• Wait for a second, it will automatically look for new updates for your driver. Then press Alt+F4 to close the dialog box.

> Second is to enable mouse device. Let's check if your mouse is set on disable or not working properly.

Step 1: Press Windows key, -> Control Panel, -> hit Enter.

Step 2: Use Tab key, -> to select Printers and Other Hardware, -> hit Enter.

Step 3: Again press Tab key to pick the Mouse icon.

• The Mouse Properties dialog box will shows up.

Step 4: Press Tab key to jump in Tab menu, > select Hardware tab. Then Tab key to select Properties, > hit Enter.

• The mouse Properties will open.

Step 5: On the General Tab menu look for Device Usage then scroll it down to select "Use this device(enable)".

Step 6: Tab once to select OK, > hit Enter. To close the dialog box, press (Alt + F4).

> Third solution is to check the mouse speed. Maybe it is set in a low speed, that's why it's running too low and sometimes it freeze for a seconds. Follow these steps:

Step 1: Press the Windows key, > select Control Panel, > hit Enter.

Step 2: Press Tab key to pick Printer and Other Hardwares, > hit Enter.

Step 3: Again press Tab key to select Mouse icon and press Enter to open the Mouse Properties dialog box.

Step 4: In the Buttons tab press D key to select Speed arrow. Use cursor key to select 7th point or choose your own setting speed, > hit Enter.

> Fourth is to scan your computer using updated anti-virus. Sometimes mouse is not working because it infected by virus. Because virus can also affect some of the drivers of your system. All you have to do is to scan your system using the updated anti-virus. Make it sure that you are using updated anti-virus.

First thing to do, is to update the anti-virus. Follow these steps:
Step 1: On your desktop press (shift + Right Arrow key) at the same time to select your anti-virus then hit Enter.
 

Anti-virus dialog box will open.

Step 2: Press Alt key to jump in Tab menu.

Step 3: Then pressing (Alt key + T key) to select Tools tab then select Update.

• Wait for a seconds to finish the updating.
• Then let's proceed now to scan your computer.

Follow these steps:
Step 1: Press (Alt key + T key) to select Tab menu then select scan computer.

• Wait until the scanning done. If there's a virus detected. Proceed to Step 2.

Step 2: Press (Alt key + S key) to select History tab then select Resident Shield detection.

Step 3: Look for the infected softwares in Object. Then better to remove them.

> Fifth is to remove the infected programs by virus. Removing the infected programs of virus is better to do, because virus has multiple infections.

If you didn't remove the infected it can affect other softwares like applications freezing, difficulty connecting to internet, it change your computer settings and drives problem. So here is the steps of removing the affected program.

Step 1: Press the Windows key, > use arrow key to select Control Panel.

Step 2: Pick Add/Remove Programs by pressing Tab key, > hit Enter.

• The Add/Remove dialog box will open.

Step 3: Use Arrow down key to select the affected programs.

Step 4: Then Press Tab key to select Change/Remove button, -> hit Enter.

• The Perform Uninstall will shows up.

Step 5: Hit Enter key to Finish.