Initializing Webcam will cause Black Blank Screen

Asked By 400 points N/A Posted on -
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Hi,

Kindly help me with my trouble. I have an HP G62-373dx laptop. This uses a Windows Vista Operating System.

I am having an issue using my built in camera. The Webcam device is actually in the device manager. I tried to uninstall and reinstall it, by means of clicking the scan for hardware changes. It is once again detected, however, whenever I try to check if it is already working, I can only see A black screen. When I close it, my wallpaper and desktop is fine and can navigate properly.

My confusion is, why does it display a black screen when I should be seeing myself in front of it.

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Best Answer by derrick andrews
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Best Answer
Answered By 0 points N/A #112289

Initializing Webcam will cause Black Blank Screen

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If your laptop’s webcam is not working, then the problem can be due to the webcam driver. You can download the latest version of the driver, from the HP website. Since, your operating system is Windows Vista, please make sure that the driver you are downloading is compatible with the Windows Vista operating system.

Before installing the new driver, you can uninstall the old webcam driver. For uninstalling the old driver, you can select the start button and then you can select the control panel. In the control panel you can find the device manager. You can open the device manager and from the list you can select the webcam. Then you can right click on it and then you can select uninstall driver. This will uninstall your old driver.

After that you can run the installation program, for the new driver you have downloaded. After installing the new driver you can check, whether your webcam is working properly. You can also update the driver. For that, you can select the start button and then you can select the control panel. After opening the control panel, you can select the device manager from the control panel. Then you can select your webcam from the available list. You can right click on the webcam and then select the update driver. You must be connected to the internet while updating your driver through device manager. You can access the device manager by right clicking on the computer icon on the desktop and then selecting the properties. Then you can select the device manager from the list.

You may also try to update your operating system, because sometimes they would have provided a solution. So you may try this also. For updating your operating system you can select the start button and then you can select the control panel. From the control panel you can select the update windows. Then from the available options, you can select the check for updates. You must be connected to the internet for doing this. Then it will show the list of available updates. You can select all the important updates, that are available and then you can click on the install updates. This will download and install the update files on your system. After installing the updates you may need to restart your computer for completing the installation.

Sometimes other programs may interfere with the webcam and cause the problem. I think Yahoo messenger may sometimes cause problems and may result in a black screen.

So, if you have other programs that use your webcam, such as Yahoo, Windows Live or any other messenger programs that may access your webcam, for video chatting then, you can uninstall all those programs and then you can check your webcam, whether it is working correctly.

If it is working correctly then you can install the programs one by one. After installing each software please check, whether your webcam is working properly. So after finding which program causes the problem, you can uninstall that program. You can also try to boot the Windows in safe mode and check whether it is working properly. If all these options fail there may be some hardware problem.

 

Answered By 0 points N/A #112290

Initializing Webcam will cause Black Blank Screen

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Try a spare one, or borrowing a new one to check whether it is working or not. I think the problem is with your webcam.

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