Internet Connection Error when Upgrading/Downgrading BlackBerry Storm 9550

Internet Connection Error when Upgrading/Downgrading BlackBerry Storm 9550

First thing to do is to check on your Internet connection if its actively working or have been interrupted due to power failures or anything. If so, try to reset the router. If this is not the case, try to update your BlackBerry Storm through the Desktop Manager software. Ensure that it is already installed in your computer. Then go to BlackBerry Software Download site and choose your provider. And then perform a clean reload on your device. But be sure that you back up all your important data.

For BlackBerry Desktop Software 6.0 to 7.1

To perform a clean install, follow the steps below:

1. Click the Device menu and choose the Update option.

2. You will be prompted with a dialog box indicating that there are no updates available. Click View other versions in the bottom left corner.

3. Under the Available Versions, you will see that the present version installed is already selected. Click the Install button.

4. Untick the check box next to Back up device data.

5. Click Install Update.

Internet Connection Error when Upgrading/Downgrading BlackBerry Storm 9550

First, since the problem is related to your internet connection, verify that your computer can connect to the internet. Open your web browser then visit some websites or probably watch a video on YouTube to see the condition of your connection. In case you have a very poor connection, try doing it again the next day.

Poor connection normally happens during peak hours. If there is no problem with your connection, check how you update your Smartphone. If you often update your BlackBerry using BlackBerry Desktop Software, check if you are using the latest version or if you are using the correct version for your handset.

BlackBerry 7.1 and BlackBerry 10 don’t use the same BlackBerry Desktop Software. If your BlackBerry Smartphone is running on BlackBerry 7.1 operating system or earlier, use BlackBerry Desktop Software 7.1. It requires Windows XP Service Pack 3, Widows Vista, Windows 7, or Windows 8. You also need to install Microsoft .NET Framework 3.5 Service Pack 1.

BlackBerry Desktop Software 7.1 will not work without Microsoft .NET Framework 3.5 Service Pack 1. On the other hand, if your BlackBerry Smartphone is running on BlackBerry 10 OS, use BlackBerry Link instead.

Internet Connection Error when Upgrading/Downgrading BlackBerry Storm 9550

Hi

First of all, ensure that you have a firm internet connection. The issue occurred due to intermittent connection. Try to reset your modem and try updating again. Anyway, go this link to get more useful information.

An error has occurred while downloading software for your device

Internet Connection Error when Upgrading/Downgrading BlackBerry Storm 9550

Hi 

Pay a visit this Techyv post "An error has occurred while downloading software for your device" because this post also addressed this issue. Go that page and get more helpful and useful information according to your problem.