IBM Lotus Notes Client Software error “getContent has encountered a problem”

Asked By 40 points N/A Posted on -


I want to upgrade my Lotus Notes Client software to Notes 8.5.1 FP5. But randomly the following error shows up when I am trying to type a surname in the "To: field" of a fresh memo or when trying to open an email. The error message is:

An internal error occurred during: "getContent". Nlsxbe [Not found in java.library.path]

Need a solution. Please help. Thanks.


'getContent' has encountered a problem. 

An internal error occurred during. "getContent".

An internal error occurred during: "getContent".
Nlsxbe [Not found in java.library.path]

Answered By 5 points N/A #137130

IBM Lotus Notes Client Software error “getContent has encountered a problem”


Hello Chad,

To fix up around this issue, do not copy nlsxbe.dll in a different location. Doing this will cause unfamiliar tribulations and avoid the file from getting updated in future fix packs or interim fixes.

To determine the problem, you must add the following instruction to your Operating system path environment variable:

C:Program FilesIBMLotusNotes

First, Right click on 'My Computer' and choose properties.

Then select the Advanced tab.

Now click 'Environment Variables' button.

Scroll down to 'path' and select edit.

Lastly, enter this > C:Program FilesIBMLotusNotes (or no matter what your program path is) and then click OK.

If issues keep on disturbing, please report to the customer support to find a better solution or valid workaround. Copying nlsxbe.dll is not shored up.

I hope this information helps,

Mark Amna

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