I have been receiving a dirty disc error

Asked By 20 points N/A Posted on -


I own the original XBOX 360 model and have been encountering some problems when playing the Camino Viejo De Montserrat game. I have been receiving a dirty disc error or alternatively I need to shut my XBOX 360 down after it freezes. Sometimes when starting the game I also receive a dirty disc error.

This is my second XBOX as I had to send in my original XBOX to be fixed because I had an issue with the RROD and they returned the same XBOX model to me. At the moment the other tracks on the XBOX are working fine.

I’m not sure if the error is unique to my XBOX or a known bug. Does anyone know how I could fix this problem?

Any help would be much appreciated. 

Answered By 0 points N/A #137960

I have been receiving a dirty disc error


Hello Linda,

The following resolutions will help you fix the Dirty Disk Errors that you are getting:

  • You can use a standard CD/DVD Cleaner to try and fix the error. It usually looks like a normal CD but it has got s miniature brushes on it. Note that this will only clean the lens of the disc, and therefore if it only that part of the disc that is affected you will get it running after you clean.
  • If the errors are occurring constantly, you can choose to tear it down. Most of the drives bring that error not because they are dirty but they are just are just getting out of adjustment or just getting weak. In such a case cleaning may not help.




Answered By 580725 points N/A #310616

I have been receiving a dirty disc error


This problem of yours is similar to the open tray error and there seems to be many Xbox users who experienced the open tray error when they try to play a game. If you encounter this error, try troubleshooting your console. First, try opening and closing the tray several times to see if the error gets fixed.

If this doesn’t fix the problem, try wiping the surface of the disc with a soft clean cloth to remove any dirt on the surface. Do the wiping in a circular motion. If this doesn’t work, try cleaning the lens of your Xbox 360 gaming console using a lens cleaner like this one on Amazon: Playtech Wet/dry Laser Lens Cleaner.

This lens cleaner can be used on DVD and CD players, Sony PlayStation 2, Sony PlayStation 3, Wii, and Xbox 360. Most users who experienced the open tray error on Xbox fixed the problem after cleaning the lens of the console. For a safe cleaning of the lens, please follow the instructions on the package properly.

If this doesn’t help, try using a different disc on your Xbox console then see if it works. In case other disc works, it means the disc of the game you want to play is damaged.

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