Having trouble playing a Netflix Silverlight movie

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I am unable to get my Netflix Silverlight movie to play on my PC. I have the software installed on my PC but I am not getting the prompt to start the movie. I keep getting this message "Already installed".

Answered By 0 points N/A #161054

Having trouble playing a Netflix Silverlight movie


Hello Jmnds,

Here is some steps to follow to manually clean up a broken Sliverlight installation. If you are getting an error message here's what you need to do.

  • You will first need to uninstall the previous Silverlight that was unsuccessful.
  • Next you will need to make sure your device is compatible with Silverlight.
  • Then you will download Silverlight.
  • Windows Internet Explorer the system will prompt you to either run or save the installation file (Silverlight exe.).
  • Click on RUN to start downloading.
  • Mozilla Firefox Save Silverlight.exe to your hard disk.
  • Once finish downloading Click OPEN.
  • Windows Vista will ask for security permission to continue.
  • Then click on INSTALL NOW once you have reviewed the license agreement and privacy statement.
  • It would be best to restart your system.
  • Once your rebooted your system you can use Silverlight.


Sliverlight installation window console

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