Error from XBox music app

Asked By Barbara Rothermal 0 points N/A Posted on - 12/04/2013

 

I have been using XBox since several months but today I received the message "Have you been travelling?" from my XBox Music app. Why did this happen? What settings must I change to correct this issue? I checked my country region which is set to Canada, I havent made any other changes in the settings uptil now. Please tell me what I should do?

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• Question Category: Mobile Software

Answered By points N/A #145148

Error from XBox music app

Xbox Music permits us to listen to music when we travel for up to two weeks. After two weeks, the region registered in our Xbox Live account must match the region on our current IP address.

You are getting this because you are trying to listen music in a country which is different than the one associated with your Xbox Live account. So to start playing music through Xbox Music, you will require to be sure that your account region is the same where you are accessing the Internet.

For that create a new account and see problem is solved. After that if you still experience the difficult, contact Xbox Support by link clicking this.

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• Posted on - 12/04/2013
• Question Category: Mobile Software