Google Play Music keeps on crashing

Asked By Finlay 50 points N/A Posted on - 12/22/2013

Hi there,

I have Asus Nexus 7 tablet which I am using to play Mp3 files via Google play Music which keeps on crashing, I have a good collection of Music in the cloud and when I click on the next button, Google plays music just crashes, what could be the problem? How do I get this working?

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• Question Category: Mobile Software

Answered By points N/A #132393

Google Play Music keeps on crashing

First of all, reboot your phone.

If that doesn’t fix, follow these steps:

1. Go to Menu key >> Settings >> Manage apps >> go to “All” tab >> Google Play >> clear all data and cache.

2. Again, from the “All” tab, go to Download Manager >> clear all data and cache.

3. Reboot your phone.

4. Open Google Play Store and wait for 5 minutes.

5. Exit Google Play and let it update all by itself.

Your problem should have solved.

If no luck, there is no other way than contacting Google.

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• Posted on - 12/23/2013
• Question Category: Mobile Software