Error “Windows has been shut down to prevent damage to your computer.”

Asked By 250 points N/A Posted on -

While working on my laptop the screen suddenly turned blue with the error "Windows has been shut down to prevent damage to your computer." I just took this for granted then turned on my laptop again then continue to worked as if nothing happened. But when i experienced the problem again this time i was not able to save lots of my works. How can i prevent this to happen again?

I am using windows 7 on a 32-bit operating system.

I had tried to resolve my problem on my own but same thing happens though i already did the following:

First i restarted my computer then ran the antivirus scanner to checked if this was caused by computer virus. There was no threat found. Then i tried to undo all the recent changes on my computer using the System Restore because i thought maybe i did something that triggered to this problem.

Same thing happened. I still got the blue screen with the same error while working on my laptop. My friend told me to try working in a safe mode by restarting my laptop again then  before the windows logo appeared i hold down the F8 key until i see the advance boot option, then from there i selected the safe mode. I logged in as an admin  but it still did not resolved the issue. I also tried to checked if this is caused by memory problems by opening memory diagnostic tool.

I went to control panel then in the search field i typed in memory then i selected the Diagnose your computer's memory problem then selected the option to restart the computer and run the tool immediately. Same thing happened. I still got the blue screen with the error "windows has been shut down to prevent damage to your computer".

I really needs help for this. I have lots of deadline to accomplish.

Thank you.

Best Answer by comp techie
Best Answer
Best Answer
Answered By 0 points N/A #91757

Error “Windows has been shut down to prevent damage to your computer.”


The problem you’re experiencing is called the Blue screen of Death (BSoD), it is caused by hardware or software changes made to your computer usually by non windows application. Fixes to this problem vary according to the degree of error, if Windows can start:

  • Go to action center to check for solutions to problems
  • Update driver for devices you have installed
  • Use windows update to update your Bios or windows software
  • Uninstall the last few software or drivers installed

If windows don’t start various fixes can be tried:

  • You can use startup repair which comes up automatically or you can start it manually by restarting your computer without any media in the drives, press F8 before Windows logo appears ,choose “Advanced Boot Option”, use the arrow keys to select startup repair, select it the continue.
  • You can also try to fix it using the windows installation disk, restart your computer with windows installation disk in it and select “repair window “option

NB: If  the above method fail you will need to reinstall windows again, but don’t  format everything if you had partitioned your drive, only the one with the operating system.

Answered By 0 points N/A #91758

Error “Windows has been shut down to prevent damage to your computer.”


Blue screen of Death can also be caused by computer overheating, timing errors, resource conflict, registry errors or hardware incompatibility, your first bet is to check the error message first by keeping the system from rebooting and check the filename of the driver or module indicated by the stop error message then you can try to restart windows and go to the driver and uninstall it.

You can also view the system event log by going to start menu, right click on “computer” then click “manage”, on computer management select “Event viewer “the information collected you can post it to the Microsoft help site together with you computer specification and they will send you the list of possible solutions. If this proves cumbersome try the following methods,

  • Check to see if your laptop CPU fan is working correctly, or you can buy a cooling pad to help keep CPU surrounding cool for optimum performance.
  • Another way is to install additional RAM to your system since it may be that your program requires more resource than provide for.
  • If your windows is starting you can download a windows registry cleaner which scan your system for invalid entry into registry and restores the to their original values, bad entries to registry are caused by unverified driver updates, virus attacks or adware’s and Spyware that have infiltrated your system.

Load the default bios values to resolve timing issues and resource conflict

Here is a list of common Stop error codes:

  • Stop 0x0000000A IRQL_NOT_LESS_OR_EQUAL
  • Stop 0×00000023 FAT_FILE_SYSTEM
  • Stop 0×00000024 NTFS_FILE_SYSTEM
  • Stop 0x0000002E DATA_BUS_ERROR
  • Stop 0x0000003F NO_MORE_SYSTEM_PTES
  • Stop 0×00000073 CONFIG_LIST_FAILED
  • Stop 0×00000074 BAD_SYSTEM_CONFIG_INFO
  • Stop 0×00000076 PROCESS_HAS_LOCKED_PAGES
  • Stop 0×00000079 MISMATCHED_HAL

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