Error Message Can Not Open MS Office Files

Asked By Tyrone E Louis 130 points N/A Posted on - 02/03/2015

I can not open any of my files for some reason. They were fine yesterday and now it pops up a error message each time.  The error message is – There was a problem sending the command to the program. Why would my files not work in one day? What does this error message mean?

• Status: Open
• Question Views: 611
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: MS Word

Answered By Anyet Thngo 0 points N/A #184990

Error Message Can Not Open MS Office Files

Hi Tyrone, 

 

This error is prevalent while attempting to open an existing Excel workbook.

 

In Excel 2010 and 2013,

 

1 The File tab should be clicked and then go to Options.

2 Go to Advanced and scroll down to the General section 

3 Ignore other applications that use DDE (Dynamic data exchange) check box should be cleared under General.

4 Save the changes by clicking OK. 

 

Regards,

Anyet

 

About Anyet Thngo

Questions
3

Answers
81

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 02/03/2015
• Question Category: MS Word

Answered By Annet Donti 0 points N/A #184991

Error Message Can Not Open MS Office Files

your "normal.dot" file may be corrupt… Do a Repair install of Office.

                                                     OR

You can open it in Google Docs.

Or you can change it from Registry also. Start menu-> type regedit->HKEY_CLASSES_ROOTWord.Document.12shellOpen "

 

Windows Registry Editor Version 5.00 [-HKEY_CLASSES_ROOTWord.Document.12shellOpenddeexec] @="[REM _DDE_Direct][FileOpen("%1")]" [-HKEY_CLASSES_ROOTWord.Document.12shellOpenddeexecApplication] @="WordView" [-HKEY_CLASSES_ROOTWord.Document.12shellOpenddeexecTopic] @="System" [-HKEY_CLASSES_ROOTWord.DocumentMacroEnabled.12shellOpenddeexec] @="[REM _DDE_Direct][FileOpen("%1")]" [-HKEY_CLASSES_ROOTWord.DocumentMacroEnabled.12shellOpenddeexecApplication] @="WordView" [-HKEY_CLASSES_ROOTWord.DocumentMacroEnabled.12shellOpenddeexecTopic] @="System"

About Annet Donti

Questions
0

Answers
25

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 02/07/2015
• Question Category: MS Word