Hi Charlesjustin, your errors happened because from some of these problems:
1] Your DirectX still not update. this game need newer DirectX for your PC
2] Your antivirus seems blocking your game. Maybe some of update of your antivirus make your game blocked. From this forum, the Threatfire antivirus was blocking GrandChase game. In Avast! forum, these antivirus block this game too. Or maybe another antivirus had block your game too.
The only way to resolve your problem causes from antivirus, you need to uninstall your antivirus….But without your antivirus, your PC would be in danger from attack of malware and viruses. I'm not suggest you to uninstall, but you better try to unblock your game in your antivirus settings.
if it still block your game after you unblock your game in your av settings, I suggest you to play on public computer, rather on your home PC, to avoid virus and malware harm you PC. We don't want take a risk of damage in your PC because of virus/malware, don't you? 🙂
Had you ever done the updating of the application before? If that is the first time you are doing the updating of the application and it is not successful then the problem may be due to the following:
The remote server you are trying to update the game application from may be having problems, and therefore you will need to wait for some time and then try again.
You may also need to check and make sure that your internet connection does not have problems since for the update to be made, the application has to go online and download the latest packages and install them.
In case the problem persists, you may need to contact the customer support and tell them you issue. They may help resolve it.
I think that problem is with the program itself. Try to uninstall and reinstall the game. If you have some saved progress, open Windows Explorer then navigate to the installation folder of Grand Chase. Locate the save folder and back it up on a different drive. Once the save folder has been backed up, download the free version of Revo Uninstaller and install it.
Once installed, start Revo Uninstaller then select “Grand Chase” among the applications and click “Uninstall.” Follow the normal uninstall process. When uninstall is complete, click “Scan” to scan your computer for any leftover files and then delete everything it finds. This will remove everything the program created on your computer. When it is finished, exit Revo Uninstaller then download the free version of CCleaner and install it.
Once installed, start CCleaner and clean your system. Restart your computer after this then install Grand Chase back and then try updating it first. Once the update is complete, copy the save folder back to the Grand Chase installation folder. But if the problem remains, it is probably because of your operating system. The latest version at the moment no longer supports Windows XP.
The latest Grand Chase supports Windows Vista, Windows 7, Windows 8.x, and Windows 10. It requires 2 GHz Dual-Core Intel or equivalent AMD or faster processor, 2 GB RAM, NVIDIA GeForce 5 series or better video card, Microsoft DirectX 9.0c, 5 GB free space, sound card, and internet connection. You can download the latest version from Grand Chase Asia.
If you want to convert CCleaner to Pro, download the codes and follow the instructions.