“Error 0x8004010F” when sending/receiving mails on Outlook 2010

Asked By 30 points N/A Posted on -

1.     Outlook 2010 error every time I send or receive

Hi experts,

First up, I don't support MS Exchange.  At home and at the office, I use Outlook for my mails, and I save my .pst file on a memory chip.  I always do this so that I can read my mails anywhere.

Recently, I upgraded my old version of Outlook to 2010.  Before doing so, I made a copy of my .pst file for backup.  After this, I was informed that my info was slightly different from my Outlook at home and that of my office.  I also noticed that Outlook reads the .pst file that is not on my memory chip.  That's why I overwritten that file with the one on my memory chip.  Everything was fine then, or so I thought.

Now I am unable to send/receive emails.  I checked each email account and made of a repair tool.  The repair tool found no problems, yet I still get an "Error 0x8004010F" every time I send/receive mails.

I don't understand what's happening and what I found all over the net are about address problems because of Exchange servers and offline files.  Please help me.  Thanks a lot.

Best Answer by Walton Stockstill
Answered By 15 points N/A #96893

“Error 0x8004010F” when sending/receiving mails on Outlook 2010


If you're getting this error, you need to create a new profile on your outlook while using the data file that you've been using. Follow these steps:

  1. You need to locate your Outlook data file first. Go to Start>Control Panel>Mail
  2. Look for "Show Profiles"
  3. Choose your current profile and select Properties
  4. Click On Data Files on the Mail-Setup Outlook Dialog box
  5. The data file that is checked is your current data file. Take note of the location and name.
  6. Create a new profile. You can do this manually or automatically but what you need to do here is that when you set-up a new account, make sure it uses the data file with the location that you took earlier.

Hope that helps!


Best Answer
Best Answer
Answered By 0 points N/A #197995

“Error 0x8004010F” when sending/receiving mails on Outlook 2010



You are right when you search this error, you are returned with solutions of Offline Address Book problem in Exchange server. There are two types of problem actually when this error occur

  1. Your exchange server Address Book is not updated, and you get this error that your Ms Exchange Server Address book is offline. Since it not our concern in this post so I will not answer it here.
  2. When your Ms Outlook data file cannot be accessed. Actually this is the issue you are facing. You have told the solution yourself in your question. You use your data file as portable file. Ms Outlook 2010 is not made to do that. You need Ms Outlook version that supports Portable devices. Actually you can use your portable devices to synchronize with your existing Ms Outlook PST. But it can work like this that u move it from your pc to memory chip and then to your office. If you really want to use your PST file like this then simply make permanent profiles on both of the place. Now do not replace your PST in any of the machines. Attach manually your updated PST and copy your new message to your local PST and now just disconnect it. In this way none of your profile data file will be damaged. It is proper way to do this

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