Duplicate email IDs on the iPhone

Asked By annelforth 30 points N/A Posted on - 05/31/2012

 

Hello,

I have a problem with my iPhone. The iPhone is copying my email IDs from the previous week.  I usually maintain 7 email IDs. There are 5 google’s IMAP, 1 institutional POP, and 1 Hotmail account.

Last week I added another one. It was just a duplicate of a google account that I already had. Now, if I get an email,  two IDs notify me that I have new message. To avoid this, I reset the iPhone from iTunes, and it returned to the regular scenario.

Surprisingly, after 12 hours, there were 12 email IDs. The google IMAPs I had were being copied. The iPhone was now showing a pop up notification that said one of my google accounts did not have the correct ID and password.

I don’t know whether or not anyone else has had this problem. I tried to look for solutions at several places on google, but could not get anything helpful. If you have any idea about how to solve it, please let me know. Thank you in advance, for your help and for your time also.

 

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• Question Category: iPhone

Answered By Vlad Ciprian 0 points N/A #149530

Duplicate email IDs on the iPhone

Hi

 

There are a lot of iPhone users having the same problem that you have. It seems to me that it’s a glitch of the iPhone and Google. You might as well try these following steps to resolve the issue:

 

-Please go to settings, Mail, Contacts, Mobileme account, and turn off synchronizing.

-Turn on synchronizing again and it should fix the issue. 

 

Please try to check to verify if the issue is resolved. If not, continue to these steps:

 

-Remove the duplicates using this tool: https://itunes.apple.com/us/app/remove-duplicate-contacts/id312352867?mt=8

-Check if the duplicated are gone. If not, try updating your iTunes to 7.7 and sync again. 

 

If all of the troubleshooting steps won’t work, you need to call iTunes to reset your ID.

 

Hope you will find this helpful.

 

Cheers 

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• Posted on - 06/17/2012
• Question Category: iPhone