Create an escalation fails on BMC remedy developer studio
Hello
I am using the BMC remedy developer studio and trying to create an escalation. My support staff is set to NO and my "run if" qualifications are very simple. When I want to save ESC, I am met with an error. The screenshot of the error is attached below:
I have tried doing this by inserting a parenthesis and also after removing it but unfortunately in both cases I get the same error. I also searched the knowledge base of BMC but even there no solution was found.
If someone knows the reason behind this, please let me know.
Looking forward to your replies
Regards








