Could not open address book using Thunderbird

Asked By Michael D Dent 40 points N/A Posted on - 09/16/2013

Hello,

I am using Thunderbird and trying to access address book in which I have all email details but I am unable to open this. When I try to open this program an error message displays showing a problem with address book. What could be the problem with this? Can you fix this problem? I would be grateful to you.

Could not open address book

There was a problem opening the address book “Personal” – the message returned was: Cannot open book: table folders has 8 columns but 6 values were supplied

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• Question Category: Thunderbird

Answered By Vargas Nee 0 points N/A #170055

Could not open address book using Thunderbird

Hello Michael,

You will need to adjust a few settings in the Thunderbird program; try the following steps:

1. Go to the Add-ons menu, and click on Tools.
2. Choose Extensions, followed by EDS Contract Integration.
3. Click on the Disable button.
4. Quit the Thunderbird program from the File menu.
5. Re-launch Thunderbird; try to open up your address book again.

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• Posted on - 09/20/2013
• Question Category: Thunderbird