Computer not responding on mouse click

Computer not responding on mouse click

Hello John,

First try changing the mouse network cable in the USB ports and see what the response is. Maybe the USB port that it is connected to is faulty and thus causing the problem that you are having.

Restart the computer and see if it becomes normal; may be it is freezing due to executing many programs at the same time. Try another mouse if you have it and see the response.

If all the above solutions do not work, then the problem could be possibly due to a virus infection or system restore, and to remove this you have to use the system restore utility to restore the computer to  a state before the problem started.

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Regards
Lee Hung

Computer not responding on mouse click

If you think your computer is infected with a virus, update your antivirus then perform a full system scan. If this doesn’t work and the antivirus is no longer working, another way is to use a virus removal tool. Download Sophos Virus Removal Tool. Once installed, start Sophos then wait for the virus signature database to get updated. When updating is complete, click to start scanning your computer.

Sophos scans everything on your computer including devices connected via USB port. When a virus is found at the end of the scan, remove it then repeat the scan over and over until it no longer detects a virus. Don’t disable your antivirus when using the tool. Sophos works alongside any antivirus program you may have.

Note: this is not an antivirus so don’t use it as replacement for your antivirus. It is just a tool to remove hard-to-detect viruses. It doesn’t have real-time protection like what antivirus programs provide. This tool will automatically stop working when it reaches the end of its usability period. If you want to continue using it, you have to download the program again.

Once the system is clean, use the System File Checker utility to fix any corrupt system files damaged by the virus. Press the Windows key + R to bring up the “Run” dialog then type without quotes “sfc /scannow” then hit Enter. Insert your Windows installation CD or DVD when you are prompted then continue. Wait until the process is complete. When it is finished, restart the computer.