Clarity Studio has encountered an critical error

Asked By 10 points N/A Posted on -
qa-featured

Hi,

I am trying to start IBM Clarity Studio which is a Desktop application has Microsoft Excel embedded. It’s a requirement to run this application. Excel has installed on my system but I got the error message starting Clarity Studio suggesting to install Microsoft Office. How can I fix this problem? Have any idea? Thanks for any help.

Cannot start Clarity Studio. Please install an Microsoft Office version greater or equal with Microsoft Office XP

SHARE
Answered By 15 points N/A #174736

Clarity Studio has encountered an critical error

qa-featured

Hi Arthur,
The error is because Microsoft Excel 2013 is installed on your system.
Clarity Studio 7.0 / 7.0.1 / 7.2.0 / 7.2.1 / 7.2.1 FP1 are not compatible with MS Excel 2013.
The error can be resolved by downgrading to MS Excel 2003 or 2007 or 2010.
You can even use a different machine that contains the above mentioned versions of Excel.

About Nichols Fryman
Questions
0
Answers
701
Best Answers
99

Outlook exe has generated an error message

Previous

Navisworks 2011 32/64 bit error when installing SP1

Next

Related Questions