Cannot Print Email in Outlook 2007

Asked By 480 points N/A Posted on -


I was wondering if you all can help me with something.

I'm using Microsoft Outlook 2007 with Windows XP 32 bit SP3. Is there any way to create a message that cannot be printed and cannot be edit by the recipients ?

A friend of mine said that it can be done by tinkering with the menu Tools -> Option but I have looked everywhere still didn't give results that I'm looking for. After a little bit 'interrogation', I find out that she was using Microsoft Outlook 2003. Can it be done in Microsoft Outlook 2007 as well ? I have some emails that I need to send and the data in the emails is a bit sensitive so they cannot be printed as hard copy and cannot be edit as well.

I need those emails send by the end of this week. Can anybody help me please ?

Looking forward to hear from you.



Best Answer by seoeymard
Answered By 0 points N/A #104289

Cannot Print Email in Outlook 2007


Hi there, Karmen

What you need for this is to use IRM or Information Rights Management, it allows user to specify security features to electronic messages sent. It can prevent a recipient of the message from forwarding, copying, modifying, printing, faxing or cutting and pasting the content of the message in any way. To use IRM, you need to do the following:

  1. Open Outlook 2007 and create the message you want to restrict.
  2. Click the Office Button and choose Permissions, make sure IRM is installed properly, go to Control Panel then Add/Remove Programs, then go to Add Programs and look for Windows Rights Management Services Client, click Add to install it.
  3. In Permission pick what kind of restrictions you want to apply to your email.
  4. Once done, you can now send your message with restrictions you have chosen, which can include the recipient unable to edit or print your message.


Best Answer
Best Answer
Answered By 0 points N/A #104290

Cannot Print Email in Outlook 2007


Hello Katherine,

You will need to use (IRM) Information Rights Management on Outlook 2007. By using IRM, it prevents the recipient from forwarding, copying, modifying, printing, or otherwise using your content without your permission.

Follow these instructions to restrict your messages using IRM on Outlook 2007.

1. Start Outlook 2007 and Open your message to be restricted.

2. Click the Microsoft Office Button, then point to Permission and click “Do Not Forward”.


Note: If you do not have the IRM installed, Outlook will display a dialog box that will guide you to installing IRM service on your Outlook 2007. Follow the installation wizard. After installing the IRM in your Outlook 2007, you will be returned to your message form indicating that the message is protected by IRM. 


3. The info bar displays "Do not forward". It means that this message is protected by IRM.

4. Address the message and add the message body and attachments, if any, as you would for any other message. Then send the message.

Hope this helps.



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