Cannot open default email folder

Asked By 0 points N/A Posted on -

Hi There! Please help me fix this problem. I have an error message on my outlook it says 'Cannot open your default e-mail folder'. Tried closing and opening my outlook but the same error appears. Anyone encounter the same problem? Do you have any suggestion on how to fix this?

Best Answer by Paul Martine
Best Answer
Best Answer
Answered By 0 points N/A #186150

Cannot open default email folder


The following ways will solve your problem.


Start->Start Search >   Outlook.exe /resetnavpane [manually type this for searching]


·         Look for the space between outlook.exe and /


1. Check the Outlook [If it is in a compatibility mode]:

·         Open My Computer > Local Disk C > Program Files > Microsoft Office > Office 12 > Outlook.exe.

2. For using a 64 bit machine,

Go to C:Program Files x86Microsoft Office > Office 12>Outlook.exe

3. Click (right) on Outlook.exe > click on Properties > Compatibility tab.


Click on the option "change settings for all users" tab

4. uncheck all the boxes > click on Apply > OK. 

5. Open outlook again

Try repairing Office.


Answered By 80 points N/A #186152

Cannot open default email folder


This kind of malfunction arises as the individual proxy deal with can be stamped throughout a couple listing materials. To solve this one needs to remove the duplicate proxy address in Active Directory Domain Services (AD DS). The below mentioned methods will help it out to solve the problem.

Method 1:

Start->Start Search > then type the following -> ""Outlook.exe /resetnavpane"" without the quotes. (Look for the space between outlook.exe and /)

Method 2:

Check if Outlook is in a compatibility mode:

1.  Open My Computer>Local Disk C>Program Files>Microsoft Office>Office 12>Outlook.exe.

(If you are using a 64 bit machine, go to C:Program Files (x86)Microsoft Office>Office 12>Outlook.exe)

2. Right click on Outlook.exe and click on Properties and then click on Compatibility tab. Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option ""change settings for all users"" tab at the bottom of the same screen and look for similar check boxes in the window.

3.  If you see any check boxes in the compatibility mode options, uncheck all the boxes and click on Apply and OK.

4.  Try to open outlook again.

Method 3:

Try repairing Office.


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