Aw, Snap! Error, please help.

Asked By 20 points N/A Posted on -


I am using Google Chrome and whenever I view a webpage and tried to scroll up or down, anything done,

I get the following message:

"Aw, Snap!" Any ideas what this could be?

 I’ve tried all Google’s recommended solutions but nothing.

Please help.


Best Answer by Bayen jase
Best Answer
Best Answer
Answered By 0 points N/A #138969

Aw, Snap! Error, please help.


Dear Jean_Moore,

To get rid of this problem (Aw, Snap! Error message), follow these steps:

There are few anti-virus or firewall applications which may cause problems in Google Chrome’s operations.

You have to change the settings of your anti-virus or firewall for Google Chrome.

Once the working goes smooth then u can re-enable the applications.

The conflicts usually arise with McAfee Enterprise, Spyware Doctor, McAfee Virus Scan and Comodo firewall


Open the Google Chrome. Click the “wrench” icon on the browser toolbar. Select “Tools”. Select “Extensions”. Now “Disable” the extension you want to disable temporarily. Now close the page and open new page.

You may again enable the extension, any time you want.


Run a whole-computer-scan with latest registered version of AVG Anti-virus.


If still you see the same error message then create a new user profile by following steps:

1. Exit Chrome.

2. Now open the "Default" folder. That can be found here:

Windows XP: %USERPROFILE%Local SettingsApplication DataGoogleChromeUser Data

Windows Vista and Windows 7: %LOCALAPPDATA%GoogleChromeUser Data

Mac OS X: ~/Library/Application Support/Google/Chrome/Default

Linux: ~/.config/google-chrome/Default

3. Once found, rename the folder as "Backup default."

4. Again restart Chrome and check.

Answered By 0 points N/A #138970

Aw, Snap! Error, please help.


Dear Jean,

Check your Internet connection.

Your Internet connection may be slow or failed.


Answered By 590495 points N/A #310237

Aw, Snap! Error, please help.


That is not normal. In my computer, I have almost all major web browsers installed namely Mozilla Firefox, Google Chrome, Opera, and the built-in Microsoft Internet Explorer. None of these web browsers triggered that error not even once after the many years that passed of using them on my computer. If your Google Chrome keeps showing that message, try scanning your machine.

Download Sophos Virus Removal Tool and install it. Once installed, start Sophos then wait until the virus signature database gets updated. When updating is complete, click to scan the computer. Scanning takes an ample amount of time depending on the size of the drive and the amount of data it stores.

Sophos scans everything on your computer including external devices such as USB flash drive and external hard drive. When a virus is found at the end of the scan, remove it then repeat the scan over and over until it no longer detects a virus. You don’t need to uninstall your existing antivirus to use the virus removal tool. Sophos works alongside any antivirus program you may have.

On the other hand, if your machine is clean, download the free version of Revo Uninstaller and install it. Once installed, start Revo Uninstaller then select your Google Chrome browser among the applications and click “Uninstall”. Follow the normal uninstall process. When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds.

This removes everything the program created on your computer. When it is finished, close Revo Uninstaller then download the latest Google Chrome web browser and install it.

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