After Effects Error: Can’t Get Unicode File

Asked By Tanya Garcia 10 points N/A Posted on - 01/06/2012

I am receiving the following error message while trying to access After Effects CS4 after reinstalling Windows Vista on my computer: "After Effects error: can’t get Unicode file." If I click OK, I am able to use the program but when I try to watch a tutorial online, I get the error: "After Effects error: failed to parse transmap file." Then, if I want to quit the program, I have to use the Task Manager. Its working fine on another computer. Please help me fix it.

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• Question Category: Photos / Graphics Soft.

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Answered By Hathy Brain 0 points N/A #115206

After Effects Error: Can’t Get Unicode File

 

Hi Tanya!

 

There are two ways to resolve your problem. First is to check your Windows Fonts folder and delete the fonts that have the name followed by UNICODE trademark and the ones that have a red colored name.

 

The other solution is to find your 'AfterFX8.ini'. By default, it should be in C:Documents and Settings[username]Application DataAdobeAfter Effects8.0. Open it in the text editor or commonly knows as Notepad. Alternate tools could be SciTe or Textpad. In the [System DLL Fragmentation Workaround] section, change Enable Workaround=1 to Enable Workaround=0. Then Save it. 

 

Hope this helps!

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• Posted on - 01/07/2012
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Answered By Sharath Reddy 590495 points N/A #115207

After Effects Error: Can’t Get Unicode File

You shouldn’t have any problem if you only reinstalled Microsoft Windows Vista. And because reinstalling your operating system means reinstalling all your applications, make sure you installed the required software for Adobe After Effects CS4. Though the only required software mentioned is QuickTime, make sure you have the latest version. To download the latest version, visit QuickTime 7.7.5.

It supports Windows XP Service Pack 2 and up, Windows Vista, and Windows 7. If installing or updating QuickTime doesn’t help, try reinstalling Adobe After Effects. Uninstall it then click Start, All Programs, Accessories, System Tools, and then click Disk Cleanup. Select drive C and click OK. Check “Temporary files” and “Setup log”, click OK and then click Delete Files. Restart your computer and then install Adobe After Effects back.

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• Posted on - 06/22/2014
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