Add-in keeps crashing while installing Box for Office on the system

Asked By 30 points N/A Posted on -


I'm trying to install Box for Office on one of my computers.

The problem I am having is that the add-in keeps crashing. It gets so far and then I get the following error popup:

Error occur during installation

Microsoft Office Customization Installer

Installing Office customization

There was an error during installation.


From File:///C:/Program Files/SAS/AddIn-ForMicrosoftOffice/4.3 /SAS.OlapviewerAddln.vsto

Downloading file:///C:/Program Files/SAS/Add-

InForMicrosoftOffice/4.3/SAS.OlapViewerAddln.vsto did not succeed.

Details>> Close

I have installed this successfully on two other computers. This is the only one with issues.

I've had a look on Google, but nothing of any value shows up.

Any thoughts? I need your advice.

Thanks beforehand.

Answered By 10 points N/A #154728

Add-in keeps crashing while installing Box for Office on the system


Hello William,

The following actions should help you in solving that problem:

  • You should try running devenv /ResetSettings at the command prompt to get rid of the related potential settings that are causing the problem.
  • You should also try turning off Add-ins, for instance Tools, Add-in Manager or you can as well run devenv.exe /SafeMode. This will do away with the possibility that third party Add-ins or packages are the ones resulting to those problems.
  • Another thing you should try to do is creating a new project. The corrupted project settings can sometimes cause problems, but the problems they cause are project specific.
  • You should also try rebooting OS in safe mode. This will help get rid of the possibility of other applications interfering with Visual Studio.
  • Last but not least you should try creating a new user account to help eliminate user profile corruption related causes.



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