Asked By
Elena Smith
10 points
N/A
Posted on - 11/13/2011
Hey everyone, I’m having trouble running ACDSee Pro 2.5 on my Windows XP OS.
The installation went smoothly but when I try to start up the application I get an error message that looks like this:
MyACD Error
The registry was tampered with. Please reinstall the application.
I’m not sure if it’s a problem with the new version, because with the old ones I never had it, or it could be something else…
Please send ideas and solutions, I would greatly appreciate it.
Answered By
Trevor
0 points
N/A
#110056
ACDSee Pro 2.5 error on XP
Yes that is true. When you are installing the old version of ACDSee in Microsoft Windows XP it won’t work and it will encounter errors on the registry. This is because Windows XP creates a security access on each particular key inserted into your registry. The default key’s security access is system, and if someone or a user of an application executes a program that is using that key, it won’t be accessible that is why the program does not execute and displays error message.
You may solve this issue by navigating all registry keys found for ACDSee and set its permission to everyone. This is too tricky and too much time to spend to do all. It is trial and error.
The best solution is to find a copy that is compatible for your operating system or try other software with ACDSee functionality like. XNView is one of them so why not to give a try it is a free software. Try to find here: http://honeybytes.blogspot.com on their software section.
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Answered By
KarloB
0 points
N/A
#110057
ACDSee Pro 2.5 error on XP
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Hi! You are currently having issues with the activation key or registry key of ACDSee Pro 2.5. This happens when there have been changes in your operating system, namely Windows XP. Follow these simple solutions to troubleshoot your problem.
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1. Reinstall ACDSee Pro 2.5 and enter the correct activation key. This will prompt you to update to the latest version for free since you have already purchased this product from them. Make sure you have your Order Number handy for any verification purposes.
2. ACDSee Pro has already been updated to a much higher version and as of this date it is currently at version 5. Simply download the newer version into your system and see if this solves the problem.
3. If you have purchased this product they have customer support to assist you with installation problems by phone or web support.
4. If you only have the trial version of this software and have reached the limit of using this product you will need to purchase the product to continue using ACDSee Pro.
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I hope this solves your problem, I had the same issue a long time ago and it worked for me.
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Good Luck!
