I have P4 Computer with foxconn motherboard and ( 1 GB Ram, 2.6 Processor, 500 GB Hard disk Once I have LG DVD writer It's fine ,But Past 3 Days I had a DVD Writer (Samsung)It sometimes Get DVDs Sometime Not get any type of CDs ,
Once any CD or DVD Stuck in it I have to shutdown the computer and restart ,it tell me what to do with my DVD writer ?
Good Day,
Please do the following procedures to isolate your problem: First, check the power cable and data cable if properly connected to the DVD writer, use a different DVD writer, and since your Samsung DVD writer is new you may return it and avail product warranty to replaced the DVD writer.
Laureen
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Shutdown your computer and unplug it from the power outlet. Then open the CPU case. Check the writings of your DVD drive inside your CPU. Make sure that its ribbon cable is properly connected on the DVD drive’s port.
Be sure that the cable fits very well on the pins of the drive. You should also check the drive’s supply connector.
Make sure that it is plugged securely on the supply port.
You should also check the jumper settings of the DVD drive. The DVD drive’s jumper setting should be set to Primary Master. Read the marks at the back of the drive carefully if it is set on the right pins.
