3DS Max 2010 Closes Unexpectedly

Asked By 10 points N/A Posted on -

I have a 3DS Max 2010 and it has been downloaded and installed perfectly fine but when I tried to run the program I am always prompted by an error message telling me that

“A software problem has caused 3DS Max to close unexpectedly”.

I am quite frustrated already for I have been looking for answers for days now. I need this application to be up and running for a class that I am taking. I hope somebody can help me solve this problem.

Best Answer by Malanio Gracia
Answered By 25 points N/A #101121

3DS Max 2010 Closes Unexpectedly


Dear Lewis Alberto

May be you have a wrong setting for your graphic card that caused this error. Maybe you set 3dmax to use Direct3D and your computer graphic card doesn't support it. To fix this problem, follow the following steps:

1. Right click the 3dmax shortcut and select properties. In the shortcut tab, edit the Target option by adding the option " -h" in the end. Click OK.

2. Now double click the shortcut menu, instead of starting 3dmax you will see the Direct3D driver setup. At the bottom click "Revert from Direct3D"

3. Select "OpenGL" as your graphics driver and press OK. Remove the " -h" option from the shortcut properties.

Now, the program should run without problems. Hope this may help you.

Best of luck


Best Answer
Best Answer
Answered By 0 points N/A #101123

3DS Max 2010 Closes Unexpectedly


This error is usually common in 3D max program. One sure reason for this issue to occur is that your graphic card setting is incorrect. Below are steps to help you solve the issue. 

> RIGHT CLICK the 3D max shortcut icon located on your computer/laptop's screen, choose PROPERTIES.
> Select the SHORTCUT tab button and look for the word TARGET.
> In the TARGET area you will see a filename, type -h at the end of it, see to it that you will leave a space before typing -h.
> HIT the OK button.
> DOUBLE CLICK 3D max shortcut button on your screen again.
> You will see a pop-out (Direct 3D Driver Setup). HIT the Revert from Direct3D button.
> Another pop-out will appear Graphic Driver Setup. CHOOSE Open GL as your graphic driver.
> HIT the OK button.
> Repeat the FIRST STEP, but this time; when you reach the filename in the TARGET area, REMOVE what you have typed a while ago (-h).
> HIT the OK button.
Open your 3D max program and everything will be running smoothly.   
Answered By 10 points N/A #101124

3DS Max 2010 Closes Unexpectedly


Great! Problem solved. My outmost thank you Malanio.

Without your help it is really a tragic having this software not running well.

Keep up the good work.

Thank you so much.

Answered By 590495 points N/A #323217

3DS Max 2010 Closes Unexpectedly


If you installed Autodesk 3ds Max 2010 successfully but it won’t run and keeps throwing that error, try checking the system requirements again and make sure your computer meets those requirements. Before installing Autodesk 3ds Max 2010, make sure your computer is fully compatible with the program so problems like this doesn’t happen.

Autodesk 3ds Max 2010 supports Windows XP Professional Service Pack 2 or higher and Windows Vista (Business, Premium, or Ultimate edition) both 32-bit and 64-bit.

For the hardware, it requires at least Intel Pentium 4 or equivalent AMD Athlon 64 or AMD Opteron or faster processor, 1 GB RAM, 1 GB page file size, Direct3D 9 or Direct3D 10-compatible graphics adapter with 128 MB video RAM, 2 GB free space, and DVD drive. The OpenGL requirement for the graphics adapter is only optional.

If your graphics adapter supports Shader Model 3.0 either Pixel Shader or Vertex Shader 3.0, some of the features of Autodesk 3ds Max 2010 will be activated. Check the video RAM capacity of your graphics adapter if you have at least 128 MB. If you are using the built-in video card with 64 MB video RAM, that’s probably the cause of the problem because it is not enough.

If this is the case, you need to upgrade your video card and replace it with a new one that has 128 MB video RAM or higher.

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