Hi!

I got a file with the .al extension as a free download from the internet.

When I try to open it, it appears in the Swatch panel – it’s a file with a monochrome background and winding thin grey lines in the foreground.

Does anybody know if there is a way to separate the lines from the background and recolor them? 

Hello!

While using Adobe Illustrator, if I try to make a circle using the Ellipse tool, the resulting shape is an ellipse.

If I change the W coordinate to 1.00 inch, the H coordinate automatically changes to 0.98 inches, and this happens with any other shape I try to create; this way I cannot create the perfect shapes I need.

Can anyone help me solve this issue, please? 

I am experiencing a problem with my Microsoft Excel. Whenever I try starting a macro in an existing spread sheet, I encounter an error message saying “It appears that you have opened it using Internet Explorer.

Please download the spread sheet to your computer and open it using Excel”. It somehow worked after a long time but then it suddenly stopped working again.

I already tried looking at the file associations and I thought I saw something wrong but I still could not correct it.

I hope you’ll help me deal with this problem. Thank you. 

I am working on a file that is shared through NAS. My problem is that sometimes when I save a copy of the file and then reopen it later, an error message would appear saying that the file does not exist and then would ask me to save a copy of the file.

All of us who have access to NAS use Microsoft Office 2007 however our computers’ operating systems vary among Windows XP, Windows Vista and Windows 7.

The thing is the ones who are using Windows 7 are the only ones who are experiencing this kind of trouble with Excel.

If I don’t save a copy of the file in the NAS, the other users within the network will be affected.

Please help me figure this out. Thank you. 

I am using Microsoft PowerPoint 2007 and I am having a problem in playing videos properly through it.

When I present, the only time I could play the video is after I clicked on the slides before and after the slide where the video is inserted. Doing this does not exactly impress the audience.

I really need help on how to work my PowerPoint properly so I wouldn’t have to click back and forth before I could play my videos the next time I do a presentation.

I hope you can help me. Thank you. 

My computer’s operating system is Windows XP and I am using Microsoft Office 2007 with it.

My trouble is whenever I open an Excel file; it opens but has no data on it. Microsoft Word works just fine but Excel does not.

I even tried uninstalling and reinstalling Microsoft Office 2007, and made sure that all updates are done to no avail.

I hope you could tell me what the problem is and how I could solve it. Thank you. 

Whenever I try updating the Pivot Table using the Refresh Data key, I kept on receiving the error message saying “Reference is not valid”. Is there anything I can do to refresh the data?

I hope you can help me. Thank you. 

My fellow workers and I are experiencing a problem with a Microsoft Excel sheet that is shared through our Network drive.

Full access to that Excel sheet was given to all 10 users to and we have also enable the Share Workbook option to allow more people to work on that workbook at the same time.

The problem is out of 10 users with full access, only six of them are able to work on the workbook.

The remaining four users would receive the error message saying “Recover my data and restart Microsoft Office Excel”.

I am hoping you’ll be able to help us identify the problem and to find a solution. Thank you. 

I am currently testing Microsoft Office 2007 to determine if my company should upgrade from Microsoft Office 2003.  One of the things I tested was the Microsoft Excel. I tried running an important spreadsheet that was originally created in Microsoft Excel 2003.

The spreadsheet ran on Compatibility Mode however, any information that has been modified such as formatting, color, format, font style and font size is lost after I close the file.

Recreating the files takes up too much time and has become intolerable, that I have to run all the files in Compatibility Mode for now. I even tried downloading the Microsoft Office 2010 Beta but I eventually had to rip it out because it was too buggy.

I have been using Windows XP Pro SP2 and Microsoft Outlook 2003.

I just had MSN Outlook Connector installed and I intend to move the OST file that was created in "%USERPROFILE%LocalSettingsApplication DataMicrosoftOutlook" but e-mail account does not have advanced settings like other MAPI accounts.

I already tried to move it and then reopened it through MS Outlook but the prompt message says it could not file the OST file and offers me to browse in another location.

I hope you can teach me how I could move an OST file properly. Thank you.