FIM 2010 password portal shows error

Asked By Larry S Montelongo 80 points N/A Posted on - 10/09/2013

Hi,

FIM 2010 password portal is published over Internet however users are not able to reset passwords using the internet link. When accessing the link, the error below appears. Any suggestions?

A service proxy exception was encountered while running the Password Reset application

Error text: An unexpected error has occurred. Please contact helpdesk or your administrator.

Error code 40007

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• Question Category: Misc Software

Best Answer by Alexander Jose

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Answered By Alexander Jose 0 points N/A #170724

FIM 2010 password portal shows error

This error occurs due to the fact that your FIM Service address is correct but FIM portal site is not Ok. In order to make your SSPR functionality to work properly you have to initiate your registration using this program:

c:windowssystem32MsPwdRegistration.exe , and then reset your password registration.

You should not change any of your browser settings unless you use this program. 

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• Posted on - 10/15/2013
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Answered By Canon Edward 0 points N/A #170725

FIM 2010 password portal shows error

This can be  a result of misconfiguration of Extensions and Add-Ins during set-up. During installation you will be prompted to provide an FIM service server address. At this point you will need to type in the FQDN of the FIM service server without typing in the protocol or the port. This should help resolve the issue.

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• Posted on - 10/15/2013
• Question Category: Misc Software