Error Code : Error 1058

Hello,
The following message encountered while I tried to backup data using Window Backup utility in Windows 2000.
I tried to backup in my old data drive that I have been using for last 13 years.
Will reinstalling Windows will solve the problem?

Error Code: Error 1058
Error Message: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Thanks,
Judith
