Windows – No Disk Error shown when starting Windows XP

Asked By kim brauer 10 points N/A Posted on - 05/31/2012

Good day!

Please help me to fix this issue. This occurs when starting Windows XP.

Error:

Exception Processing Message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c

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• Question Category: Windows OS

Answered By Tannie 0 points N/A #149336

Windows – No Disk Error shown when starting Windows XP

Hi Kim,

I think the solution to your problem can be found on this video

This is what the video says:

Its possible its a Trojan or Virus follow steps below:

First Scan at this site:

https://www.eset.com/int/home/online-scanner/

Then Scan with combofix:

http://combofix.org/

Also Scan with Malwarebytes:

https://www.malwarebytes.com/

If that doesn't work, try changing your drive letter assignments.

If that doesn't work, try uninstalling your floppy drive.

Windows XP or Vista.

Other solutions to fix this error.

Might be software following a Windows update or some other software installation or uninstallation (particularly HP, Norton or QuickTime software) trying to check for removable media that isn't there (e. g. disk in DVD drive or card in card reader), when it shouldn't be.

You can also try these fix's:

1) Changing your drive letter assignments.

2) Uninstall floppy drive.

3) Make your software stop looking for drives: e. g. uninstalling and reinstalling an upgraded (or latest possible) version of QuickTime; similarly with your Norton and HP software if you have any.

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• Posted on - 05/31/2012
• Question Category: Windows OS