ITunes Won’t Open or Unexpectedly Quits in Windows

Asked By daniel murdoch 0 points N/A Posted on - 04/13/2012

I do not have this problem when I'm using Mac but when I installed iTunes in Windows, sometimes it freezes, sometimes it quits, and sometimes it wont open that I have to restart Windows to make it work. What possible fix can I do to prevent iTunes from having this problem in the future?

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Answered By Tanok Bloran 80 points N/A #108505

ITunes Won’t Open or Unexpectedly Quits in Windows

If your iTunes unexpectedly quits, or there are other issues like freezing on Windows OS, you may try the following steps to have this issue resolved:

• Start iTunes in Safe mode to isolate the issue in case there are any interference with plug-ins or scripts that were not manufactured by Apple.
  • Hold down the Shift+CTRL keys while opening iTunes to see the prompt pertaining to iTunes already running in safe mode before it finishes starting up.
  • Click on continue, then determine if the issue is still the same.
• Create a New Account.
  • Go to Start.
  • Click on Control Panel.
  • Open Add or Remove User Accounts (or the Manage another account).
  • Choose Create a new account.
  • Log-off from Start menu.
  • Login to the new account.
  • Open iTunes.

If the issue is happening due to User-specific or System-wide reasons, you may go to https://support.apple.com/en-us/HT203206 for further troubleshooting steps to have this matter resolve.

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• Posted on - 04/15/2012
• Question Category: iTunes