VNC didn’t work and showing an error message

Asked By 20 points N/A Posted on -
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Hello,

VNC didn’t work and I am receiving the following error. How can I fix it? Can you provide the proper solution to resolve this issue? I extremely need your help. Any help would be appreciated. Thanks in advance.

.Unsupported protocol: RFB 004.00

Unsupported protocol: RFB 004.001               

                                OK

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Answered By 0 points N/A #175771

VNC didn’t work and showing an error message

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Hi there Paul A Herron,
 
Looks like the software is in the conflict with something or some files are corrupted.
 
The first thing to do is to check if there is realvnc installed on the server. If yes, remove it and try running VNC again.
 
If it still doesn't work, you will need to reinstall it, this time without having realvnc installed on the server. 
 
Best regards,
Drake Vivian

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