Ustram error – Ustram Producer won’t uninstall

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I'm running Ustram Producer which I am trying my hardest to uninstall but when I do I get the following two messages. I have Quicktime installed but these errors shouldn't occur as I have a clean Windows installation. Any help would be greatly appreciated.

The program cant start because QTCF.dIl is missing from your computer. Try reinstalling the program to fix this problem.

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Answered By 0 points N/A #181728

Ustram error – Ustram Producer won’t uninstall

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Hi Christian,

This error comes up when you have iTunes that was not correctly installed in the computer, iTunes and QuickTime do work hand in hand  and if there is any live streaming software that needs codes from QuickTime then you will have an issue when you try to alter the software e.g installing or reinstalling. Here is what you can try to do:

  1. Close down all the open application, you can also restart the computer to fully close all the application and services.
  2. Go to Start > Settings > Control Panel > Programs > Add or Remove programs
  3. Look for iTunes and then click to uninstall it do the same with QuickTime.
  4. Uninstall Apple application support also.
  5. And then download a fresh version of QuickTime here.
  6. Start the install.

If it fails, search for QTCF.dll on your computer make sure that you set it to search the hidden and system files also. Once found copy the file to C: windowssystem32 and then restart the computer.

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