Using shortcuts in Timbuktu problem

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Hello!

I am not able to access Timbuktu using my shortcuts. When I try to access it I get an error message “you don’t have enough access privileges to open the Timbuktu application” I have tried all always possible to an extend of reinstalling the Timbuktu and also resetting me access rights but I have not been able to sort this.

Any one with an idea/ will be greatly appreciated.

Thank you…

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Answered By 0 points N/A #105823

Using shortcuts in Timbuktu problem

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Hello Orson,

I suspect that you may not be logged as the administrator whilst those shortcuts that you are using requires you to have the administrative privileges. So you will need to log out and then log in with the administrator account for you to be able to use the shortcuts.

Another possible reason as to why you are not able to use access Timbuktu using the shortcuts is because some file that is related to the shortcuts may be locked or may be it is in use by  another application. You will therefore need to unlock such files or close them, and then restart the computer and then see if you can be able to access timbuktu using the shortcurts this time round.

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Regards
Clair Charles

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