Troubleshoot wifi internet connection error for Galaxy Tab S 8.4 at home

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My wifi shows connected in my wifi icon on my Galaxy Tab S 8.4 but it’s not allowing me to browse or have access to any of my applications. I have tried rebooting my modem and the tablet but it still does the same thing. It does the same thing with my android phone but my laptop is working fine. What should I do to fix it? What other steps can I do before calling my internet service provider? I don’t want to spend an hour on the phone about this if I can quickly solve it.

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Answered By 0 points N/A #185307

Troubleshoot wifi internet connection error for Galaxy Tab S 8.4 at home

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1. Refresh the Wi-Fi adapter by switching of the wireless function. Reset the tablet by pressing the power button for 10 seconds or until the screen turns OFF. Wait for a minute and turn ON the tablet. After that switch on the wireless device. Search for home network. Open the browser and clear the browsing history.

2. Manually sets router’s Wi-Fi setting.

• Samsung galaxy is having difficulty to connect with Wi-Fi because of the incorrect DNS setting. DNS setting can be reset by resetting the router. While doing this, router will give a fresh set DNS compatible with tablet’s wireless adapter.

• Router can be rest by pressing the reset button on the back side for 10 seconds and release it.

• Wait for one minute before trying to new connection. Once it is connected access the GUI (Graphical User Interface) to check whether the settings went back default. GUI is the default IP address of the router.

• Open a browser from the tablet and enter the IP address on the address bar.

• On the GUI page make confirm the following, SSID is ON and MAC ADDRESS FITERING is OFF. Manually assign IP address, subnet mask, Gateway and DNS servers by opening the Wi-Fi on the tablet and go to settings -> sets wireless settings manual. You will get all values from Google.

3. Assigning MAC address of tablet to router’s setting

• Obtain the MAC address of the tab. For that go to Settings -> about device -> status

• Access router’s setting by opening up its GUI. Once opening  go to wireless menu -> select wireless MAC filter tab.

•Type the tab’s MAC address on the wireless client list and save changes.

See the wireless connection.

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