N/APosted on - 04/10/2015
I am playing games and eventually my computer shut off. I rebooted my computer and noticed the screen is blue or violet and cannot seem to fix it. I am using Dell UP2414Q I recently purchased this a few months ago. I want to do some tweaks first before I go to the retail store to save time and effort bringing this. Can you show me step-by-step on how to make this work? Do I need to download any software to make this work again? Please provide me solution on this problem.
Problem with my monitor turned to violet screen.
Happy to support you!
There are few strategies you can follow to solve this issue by yourself,
First, scan the computer to detect any viral attack for causing the issue.
If there are extra monitor adapters and cords available, try connecting them.
Check whether the GPU is free from dust and the fans are functioning properly.
Then go to Advanced settings & reduce the refresh rate to 70-75 and increase the resolution to the maximum level possible. Now, restart the computer.
If these steps bring no result, try contacting for technical support since a replace might be needed.