My Contact List is Missing in Eudora 7.1

Asked By 600 points N/A Posted on -
qa-featured

Hi,

Yesterday afternoon, I have experienced an operating system crash and replaced the faulty operating system with Windows XP. Previously, I was using Eudora 6.2 as email client and now I installed newer version Eudora 7.1.  After installing newer version, I have replaced all the folders and necessary files from my old Eudora setting folder.

I get back every feature perfectly except the contact list. There was more then 500 address in my contact list. I thought that I would get it fixed by installing previous version again and do so. Bad news is contact list is still missing.

Please help me, I don’t want to type all the addresses again.

Thanks.

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Answered By 0 points N/A #112055

My Contact List is Missing in Eudora 7.1

qa-featured

I think your address book files are missing or have been deleted. Navigate to Start > My Computer > C drive (system partition) >Program Files >Qualcomm >Eudora and look fornndbase.txt and nndbase.toc files. These are the default files of address book for Eudora.

Please be noted that if you have not created any address entries within the default address book, you would not have these files. So, in case you created extra address books, search for the .txt files in the subfolder named 'nickname' and move all those files to the same corresponding folders on Eudora 7.1 folder. If you cannot find the above files, you can decide that the files have been deleted and need recovery software to find that.

Hope this will work.

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