N/APosted on - 07/08/2014
I have purchased Toshiba Satellite C55-A5384 recently with Windows 8. I was using the laptop extensively, but with care.
However, from yesterday my keyboard left unresponsive and I am unable to use it at all. But, the touch pad is working fine. I am not clear why it happened all of sudden.
Is there any setting That is causing this issue? I don't remember changing any settings. How to troubleshoot this kind of issues? Any help in this regard will highly be appreciated. Thanks for your time in advance!
The keyboard stopped working on my Toshiba laptop
That is a common problem with your Toshiba Satellite model.
For start, power on the laptop and let it boot in Windows 8.1 . Then activate the hibernation option and leave it for about 30 seconds to hibernate, then wake it from hibernation by pressing the touchpad buttons. This should work, and if not, then the next solution will.
You must uninstall the keyboard device from your laptop. By using the Windows 8.1 operating system, a fault in the device manager must've produced a interchange between your keyboard and another device. Maybe your operating system recognizes your keyboard as a graphics tablet or as another touchpad device.
All you have to do is go to the Control Panel by right clicking on the left edge of the screen and selecting from the list "Control Panel". A new window will appear in which you must select System option. From that, on the left side there is a panel with the "Device Manager" option. Click on it and wait for it to load. A new window will appear with all the installed hardware components of your laptop. All you have to do is find your keyboard from the list, right click on it and select "Uninstall". It will uninstall the keyboard and then automatically detect it while reinstalling it itself back.