Incomplete shutdown after updating to windows 10.

Asked By 50 points N/A Posted on -

My Laptop does not completely shut down after upgrading to Windows 10,the power button stays on and the processor is still continues running, how to solve the problem?

Answered By 30 points N/A #187244

Incomplete shutdown after updating to windows 10.


Lots of people have encountered this problem after upgrading to windows 10, even after shutdown the power button is still on and the laptop consumes power.

This happens due to the hybrid shutdown introduced by Microsoft in their latest operating systems. The hybrid shutdown feature decreases the shutdown time by turning the kernel session into the hibernation mode which in turns decreases the boot time as well.

There is no specific solution to this problem but a few have worked for people and you may try them.

1) Disable Hybrid Shutdown

  • Open the power options window on your laptop, you may find it by right click on your battery icon.
  • Find the checkbox, “Turn on Fast Start-up”, and uncheck it.
  • Save and exit.


2) Follow these steps-

  • Press the Win+X on your desktop
  • Select device manager in the options
  • Select system devices in the list in the new window, a new dialog box appears.
  • Select the power management tab.
  • Uncheck the “Allow computer to turn off this device to save power” option.
  • Save and exit.

These options may help you resolve your problem.

Answered By 572940 points N/A #187245

Incomplete shutdown after updating to windows 10.


That’s true. There is no exact solution to that problem. The main reason is because it is an upgrade and not a clean install. You don’t normally get problems like that when doing a clean install. When you upgrade, the result depends on the current status of your system like if it has minor issues on the system, an application didn’t install completely, hard drive issues, and others.

When you upgrade, minor issues like errors on the file system, hard drive, and others are not checked. So, sometimes when the upgrade has completed, different problems starts appearing like the one you have. It is really hard to tell what the problem with the system is. In your case, try checking your hard drive for any possible errors. You can use PC Tools Performance Toolkit.

Unpack the file using 7-Zip File Compressor. Don’t worry it is free full-featured software. Download and install it. Once installed, launch it, select Recovery tab then click Repair Drives. Under Select Drive Operation, select Repair Drive and check “Perform on reboot”. Select drive C on the available drives, click Start, and then Continue. Close PC Tools Performance Toolkit then restart your computer.

PC Tools will check your system drive on reboot. Once it is finished, log in back to Windows and then verify if you can now completely shut down your machine. Another way is to clean your registry for remnants of previously uninstalled applications. To try it, start PC Tools Performance Toolkit, select Performance tab, and then click Clean Your Registry.

On the next screen, make sure Complete Registry Scan is selected under “Select the Type of Scan to Run” then click Start Scan.

Once it is finished, exit PC Tools and shut down your computer. Verify if the shutdown is successful. Additionally, to allow you to use the full features of the program, you need to register PC Tools Performance Toolkit. To do that, click Start, Run, type without quotes “cmd” then hit Enter.

In the command prompt window, type without quotes “cd\program files\pc tools\pc tools utilities” then hit Enter. Again type without quotes “pt register” then hit Enter. Open the “Keys.txt” file included in the download and copy the details to the registration dialog box to register. That should do it.

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