I usually get this error-prompt box every time

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I usually get this error-prompt box every time I attempt to open a Word file through double clicking on it. Does anyone here know why this is happening or what is causing this?


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Answered By 0 points N/A #120802

I usually get this error-prompt box every time


Hello Victor.

This sort of problem is apparently caused by problems in the system registry.  The fix for this problem is actually rather lengthy so I will post this link from Microsoft Support site:


There is actually an automated fix via Microsoft Fix It but you can also opt to do it manually by deleting the following registry keys.

HKEY_CURRENT_USERSoftwareMicrosoft Office10.0WordData

HKEY_CURRENT_USERSoftwareMicrosoft Office10.0WordOptions

The "10.0" is for Office 2002 only.  For Office 2003, 2007 and 2010, replace it with "11.0", "12.0" and "14.0" respectively.

However, the fix is very complex so I urge you to use caution and backup the registry prior to following the procedures.


Hope this helps!

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