Error while reading file on Basecamp

Asked By 10 points N/A Posted on -
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Hello experts,

I use a very old version of Basecamp. 

I just downloaded the most recent software for the Basecamp 62 series.

My problem is I cannot get past this error. 

Deleted and reinstalled Basecamp twice, to no avail.

Need your help. Thanks.

Error:

Error

There was a problem communicating with GPSMAP 62s (Unit ID – 3813189875) (E).

An error occurred while reading the following file(s):

E:/Garmin/gpx/Imported_29-DEC-1O 040952 AM.gpx

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Answered By 0 points N/A #96014

Error while reading file on Basecamp

qa-featured

Hi evelozano

That error will always appear even you try reinstalling the older version. The reason is that there are many updates in the past that cannot be skipped. Or some of the updates on the past are not included in the latest version you downloaded.  Download this Basecamp update :

http://www8.garmin.com/support/download_details.jsp?id=4435

If you are getting the same error even after downloading the update that I give you do this steps that I will be providing.

1. Check if you have downloaded the correct update by going the official site of basecamp.

2. If you are finish on checking the correct update. Install the older version of basecamp then Install the latest version you downloaded.

3. Don’t install the latest version on the same folder where the older version is located instead make a new folder name it with the latest updates name.

4.  After doing this copy the latest version on the folder of the older version.

Ah pop out window will appear asking if you want to copy a file that is already there.

Just Click yes or yes to all.

Thanks and good Luck.

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