Error on scanning: scanning Flow Component has encountered a problem

Asked By katherine j 10 points N/A Posted on - 06/25/2011

Hello,

My scanner on the F2280, has been working fine until last week, when it stopped working and a message came up 'HP CUE – scanning Flow Component has encountered a problem and needs to close.'

I have tried scanning, by pressing the scan button on the printer itself and also by going into the HP solution center. Both resulted in the error message. The copier function and printer work fine. I have not loaded any new software or done anything that might have caused the problem – any ideas?

 

Thank you.

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• Question Category: Scanners

Best Answer by edward young

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Answered By edward young 0 points N/A #128111

Error on scanning: scanning Flow Component has encountered a problem

1. Go to the registry.
2. Go to HKEY LOCAL MachineSoftware Hewlett-Packard DigitalImaging
3. Click on the folder of digital images and in the right side panel and check if the string value 'ProfileWritePath' is present and set value in %APPDATA% HPDigital ImagingDataDestination.
4. If the string value is not present, right-click and select New and then click the string value. The name as 'ProfileWritePath', and then right click on it and click Modify, make sure that the value is set to ' %APPDATA% HPDigital ImagingDataDestination' and close the registry editor.
5. Then go to my PC (C: Documents and SettingsAll UsersApplication DataHPDigital ImagingData and check if it is present the destination folder. If you do not create a new folder and name it as 'Destination'.
6. If you cannot locate the application data folder, in the all users; click Tools and then click the folder option. In the folder options window, click the View tab, and under Hidden files and folders make sure that "Show hidden files and folders" is selected, and then click Apply and then click Ok …
7. Then, make sure that, that the same folder of HPDigital ImagingDataDestination is present in the data folder in the application of all user profiles.

Thank you very much.

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Answered By Karl Missy 0 points N/A #128112

Error on scanning: scanning Flow Component has encountered a problem

Hi Katherine,

The problem might be in the driver of your device. Sometimes, a software installation or a small glitch on the hard drive can corrupt the files on your computer, including the driver of your printer/scanner.

To fix this, download a new set of drivers for HP Deskjet F2280 All-in-One from HP official website.

• Go to HP Deskjet F2280 All-in-One
• Choose your operating system
• Download the driver

Before you install the new downloaded driver, don't forget to uninstall the old one. So,

• Go to Control Panel
• Choose "System"
• On the left panel, click "Device Manager"
• Find your printer, right click on it and choose Uninstall.

After this, restart your system. Then you can install the driver you have just downloaded from the previous steps.

Goodluck:)

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• Posted on - 06/25/2011
• Question Category: Scanners